Full Job Description

We’re looking for someone with a passion for healthcare, strong interpersonal skills, and the ability to thrive in a dynamic, growing company. If you’re a proactive team player who enjoys making a difference, this role is perfect for you.

Benefits of working with Centric Health:

• Pension: The company will match a 5% employee contribution on a monthly basis.
• Access to our Employee Assistance Programme to speak to an independent trusted advisor regarding any personal issues or challenges.
• Sick Leave: Upon completion of your probation, the Company will pay basic salary totalling a maximum of 2 weeks of your contracted hours.
• GP Visits: All Centric employees plus immediate family are eligible for discounted GP visits, in our Centric Health Practices.
• Indemnity: Indemnity is covered under the Company’s policy.
• Birthday Day Off
• Maternity Leave
• Paternity Leave
• Flexible Working

Specific Job Details:

• Contract: Perm Part-Time
• Hours: 24 hours per week
• Working Pattern: Monday to Wednesday (09:00am to 18:00pm)
• Commencement Date: As soon as possible
• Location: Unit 5, Killiney Shopping Centre, Rochestown Avenue, Killiney, Co. Dublin, A96 XA78
• Salary Range: Up to€15 per hour depending on experience

The successful candidate will be responsible for, but not limited to the following:

• Answering all in-coming calls and re-directing as appropriate
• Managing patient appointments
• Meeting & greeting all patients to the Practice
• Cash handling and issuing of receipts
• Maintaining GMS records
• Preparing prescriptions
• Scanning and filing
• Any other duties assigned by the Practice Manager or GP

• Requirements:
• 1-2 years administration/reception/customer service experience required
• Experience working in a fast-paced environment is essential
• Excellent interpersonal, communication and telephone skills
• Strong Multi-Tasking Skills
• Computer literate in Word/Excel/E-mail
• Willingness to be a team player and an ability to work on own initiative
• Excellent organisational skills
• Flexible attitude to changing work practices

Key Skills:

Patient Focus

• The ability to remain calm, professional, and polite in dealing with our patients and colleagues

Personal Integrity

• Be professional in your approach to your work
• Be honest and reliable
• Be trustworthy and respectful

Teamwork

• Build and maintain good relationships with all colleagues
• Be willing to take on jobs to balance the team workload
• Aim to communicate well with people at all levels

Managing Change

Welcome and embrace change, with a positive attitude

Develop yourself and others

• Be motivated to learn and develop
• Support, encourage and motivate others
• Coach, guide and give constructive feedback to others

Key Experience:

Excellent written and spoken English is a requirement for this role