We have an exciting opportunity for a tech-savvy IT ( Field) Engineer to join a growing international business based in Dublin, Ireland. Our client operates globally, supported by a dedicated Dublin team and an established network of international partners.

We are keen to speak with candidates who have strong technical foundations, enjoy working in a fast-paced environment, and are motivated to progress their career by taking on increased responsibility and becoming a future industry leader.

Main Responsibilities for the successful Senior IT Engineer:

As a Senior IT Engineer, you will split your time between client project work, service desk escalations, and on-site installations. This is a field-based role, requiring travel to client sites across Ireland.

Project Delivery

• Act as senior engineer on infrastructure and cloud projects, taking full technical ownership from kick-off through to successful handover
• Plan and execute on-site installations, hardware configurations, system migrations, and solution deployments in line with agreed scope and timelines
• Carry out site surveys, infrastructure audits, and health checks at client premises ahead of project commencement
• Coordinate with internal engineers, vendors, and third parties to ensure smooth, on-time delivery within budget
• Manage client expectations throughout the project lifecycle, communicating clearly, escalating proactively, and ensuring quality at every stage
• Produce accurate and thorough project documentation including as-built records, post-implementation reports, and client handover packs

Technical Delivery

• Own the deployment and configuration of solutions across-Microsoft Azure/ Microsoft 365 / Networking/ Firewalls/ Virtualisation/ Backup and Disaster Recovery
• Handle technically complex escalations from the support desk that require senior project-level input
• Contribute to solution design and technical scoping as part of the pre-project discovery process
• Apply automation where appropriate — leveraging PowerShell, Intune, and Azure Automation to deliver consistent and efficient outcomes

Team and Standards

• Work closely with L1/L2 support engineers, mentoring where needed and ensuring a smooth transition into managed service post-project
• Maintain and contribute to internal knowledge bases, runbooks, and project templates
• Participate in internal project reviews and contribute to continuous improvement of delivery processes
• Represent company professionally on client sites, building confidence through the quality of your work and communication.

Main requirements for the successful Senior IT Engineer:

• 3 years’ experience in a similar IT support role; MSP experience is highly advantageous.
• Strong hands-on knowledge of Active Directory and Microsoft 365 environments.
• Proven experience supporting Windows 10/11 desktops; exposure to Windows Server 2019/2022 is a distinct advantage.
• Solid understanding of networking fundamentals, including LAN/WAN, Wi-Fi, TCP/IP, and patch panels.
• Excellent customer service mindset with clear, confident verbal and written communication skills.
• Highly organised with the ability to prioritise workload effectively in a fast-paced, deadline-driven environment.
• Relevant industry certifications such as CompTIA A+ / Network+ / Security+, Microsoft 365, or Azure are desirable.
• Full, clean driving licence is essential

What we offer to the successful Senior IT Engineer:

• Salary €50,000 + per annum.
• Monday to Friday.
• Company car and fuel card.
• Company Bonus.
• Unrivalled career development prospects and opportunity to progress.
• Education Reimbursement.
• Employee mentoring programme.
• Pension/ and Holiday/ insurance cover.
• Company Events.

If you’re an ambitious, IT-savvy professional looking to progress your career and join a fantastic team, we’d love to hear from you. Please contact us for more information.

Paradigm Employment Services Ltd is acting as an Employment Agency in relation to this vacancy.